Coaching Development

Articles, videos and exercises to help you develop your own coaching skills

How Will You Reflect On Your Day?

One of the great achievements coaching is credited for is the emergence of reflecting as a discipline. Use the WHAT, SO WHAT, NOW WHAT to help you reflect and grow.

What Are You Doing About Your Blind Spot?

What Are You Doing About Your Blind Spot?

You may have heard of the Johari Window, a simple and useful tool for illustrating and improving self-awareness. It’s especially relevant today, placing emphasis on building empathy, collaboration, inter-team development and interpersonal development.

Don’t Trust Your Senses, They Can Deceive You!

Don’t Trust Your Senses, They Can Deceive You!

Can you really trust your senses when deciding to trust other people? The other day I was researching material on communication for a leadership programme I'm about to launch with a well-known retailer and I stumbled across this illusion that made me question everything I thought I knew about verbal and non-verbal cues. The McGurk Effect, first described by psychologist Harry...

Why We Suck At Giving Feedback

Why We Suck At Giving Feedback

Let's be honest, we’re really not that good at feedback, are we? We tend to give feedback by reflex, often using outdated models we’ve taken from significant people in our lives. Broadly speaking, people fall into three categories when giving feedback: Critical – never happy, always finding something to complain about, hard on people. Generally believes that you have to keep...

Build Trust: People Like People Who Are Like Themselves!

Build Trust: People Like People Who Are Like Themselves!

Here's a fact for you - it's always easier to build trust with someone who is just like you. Are you aware that you can recognise how a person thinks simply by listening to the words they use in everyday conversation, and then use this to build trust when communicating with them? We are constantly processing information around us using all of our senses, and particularly: in...

Listening: 5 Things People Love Talking About!

Listening: 5 Things People Love Talking About!

I once read somewhere that to be interesting, you have to first be interested - and that means becoming an expert at listening! Meeting people for the first time and keeping that conversation going can be a very daunting task, but it needn't be the case. If you seek to understand other people, by listening to what they like to talk about, then meeting people for the first...

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